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DVA Tell Your Story: Marcus — Entitlement, Advocacy, and Supporting Veterans

  • 4 days ago
  • 2 min read

Updated: 2 days ago

Episode Overview


In this episode of Tell Your Story, we speak with Marcus, who shares his lived experience and advocacy work supporting veterans through the claims process and broader system navigation.


As a veteran himself and a representative of Totally and Permanently Incapacitated (TPI) South Australia, Marcus brings both personal insight and professional understanding to the conversation. This episode focuses on entitlement, advocacy, transition support, and reassurance, helping veterans and families better understand what support is available — and that they do not have to navigate the system alone.



Listen to the conversation






About the organisation or association


Totally and Permanently Incapacitated (TPI) South Australia is a veteran-led organisation that supports former service personnel who have been medically discharged or impacted by service-related injury or illness.


TPI SA plays a critical role in advocating for veterans, providing guidance around entitlements and claims, and fostering connection through peer support and community engagement. The organisation works closely with veterans and their families to ensure individuals understand their rights and can access the support they are entitled to — without unnecessary barriers or cost.


In this episode, Marcus explains the importance of advocacy, early engagement, and accurate information in achieving better outcomes for veterans navigating complex systems.


Key links & resources









Key themes discussed


  • Veteran entitlement and advocacy

  • Understanding the claims process

  • The role of peer-led veteran organisations

  • Transition support and early engagement

  • Reducing stress and uncertainty for veterans and families



Key takeaways


Key reflections and insights from this conversation include:


  • Veteran entitlements exist to support wellbeing and quality of life.

  • Seeking support is a right, not something that should carry guilt or stigma.

  • Veterans should not feel pressure to navigate claims and systems alone.

  • There are trusted, free organisations available to assist with claims and advocacy.

  • Early engagement with support services often leads to better outcomes.

  • Clear, accurate information can significantly reduce anxiety during transition.

  • Peer-led organisations provide understanding that comes from lived experience.

  • Advocacy plays a vital role in protecting veteran rights and wellbeing.


Selected sound bites

Moments from the conversation that capture key themes and reflections:


“You don’t just get pushed away straight away.”

“It’s about having the right conversations.”

“We are a safe space for that.”


Episode chapters


This episode covers the following topics:

  • 00:00 Introduction to Marcus and TPI South Australia

  • 02:57 Marcus’s journey and advocacy for veterans

  • 05:45 Understanding TPI and its services

  • 08:58 Navigating claims and support systems

  • 11:52 The importance of peer support in veteran care

  • 14:53 Addressing misconceptions about claims

  • 17:58 The role of family in veteran support

  • 20:49 The future of veteran advocacy and support

  • 23:53 Final thoughts and encouragement for veterans


About the Tell Your Story project


Tell Your Story is a Department of Veterans’ Affairs supported storytelling project amplifying lived experience across the veteran community through respectful, recorded conversations.


If this conversation raises difficult topics, support is available through services such as Open Arms – Veterans & Families Counselling (1800 011 046).


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